Refunds and returns
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
Health and personal care items
Gowns
Veils
Lingerie
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at bianca@biancawarren.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bianca@biancawarren.com and send your item to: 8 Sinembe office park. Douglas Saunders drive. First floor Bianca Warren.


"Love is a label that will never go out of fashion"
Bianca Warren, South African Fashion Designer based in Durban
Shop the latest Black House Décor Collection
Browse the latest Bianca Warren Black House Décor and home collection and scent and buy online today.
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Signature Room and Linen Spray
R320.00 -
Signature Giant 5 Wick Candle
R1,100.00 -
Signature Candle
R420.00 -
Laptop Carry Case Light Grey
R250.00 -
Mary Poppins Shopper Dark Grey
R350.00 -
Laptop Sleeve Dark Grey
R210.00 -
Plant Basket
R320.00 -
Mary Poppins Shopper Light Grey
R350.00 -
Laundry Basket
R350.00 -
White Pot Plant Sleeve
R80.00 -
Yoga Gym Bag
R310.00 -
Black Pot Plant Sleeve
R80.00